No one wishes to get up now and then to miss their movie, match, to get a drink. This feature redesigns your seating and elevates them to a whole new level. If you shop carefully, you may be able to find some reclining sofas with removable cushions among the large mass producers. I had a Southern Motion dual reclining loveseat and I knew exactly what I wanted so I had to order it to get the leather and the color that I wanted. Until that happens they are still liars and not worth their word. Still waiting for the new chair that was promised if I destroyed the old one. When you sit in it, you feel like you sitting at an angle. Southern motion furniture includes the best, most comforting, features that you can include in their sofas, sectionals, and recliners. Within a year it was shot. Why is buying leather furniture so confusing? It happens only with bonded leather.. This is where the lift feature comes in. It can cost many hundreds of dollars to box and ship large bulky furniture items and there is a significant possibility of additional damage caused during the shipping process. Although there are hundreds of upholstered furniture makers, only a couple of dozen reclining furniture manufacturers (including huge overseas factories that sell under multiple brand names) are large enough to service these major retailers nationally. Thank you all so much **** ******, Do not buy from this company, bought a recliner for over 900.00. With normal use a good recliner should last 10 - 15 years. Is this your company? Over the past decade there have been thousands of complaints about peeling leather. This does not happen with real leather made from hides. The wood frame is completely unlevel! Products under this feature are recliners. Products that come under this feature are recliners and swivel glider chairs. Please Help!! All the Southern Motion Furniture are known for their comforting and unique features, which help in making their product sell fast. Facing shoulder replacement on right shoulder, I called Southern Motion to see if somehow I could adapt my chair to a left hand control or remote for left side. Oct 3,2021. In general low and mid-priced mass produced reclining furniture have extremely high rates of problems and complaints compared with other categories of furniture. The details off the We purchased a southern motion recliner from Hortons Furniture in Wichita Kansas 4 years ago. Will NEVER buy this brand again and will be fighting for my money back! We bought a double reclining sofa from ***** ********* in Chicopee Ma. There is not much of a difference between gliders and swivel gliders. This feature allows your recliner to be placed just a few inches away from the wall, while you still recline back, saving the valuable space in your room. Google provides a quick and simple way to do this. for the defective sofa..now we are being charged again 89.00 for the 2nd sofa. I thought **********furniture was bad, but they have nothing on Southern Motion. You get extra comfort, space, and sophistication when you apply this feature in your chairs. BBB Business Profiles may not be reproduced for sales or promotional purposes. Not only do they help you ache away your pain, but it provides the most comfortable seat there ever can be. Not much support of there product DONT LET A SALESMAN talk you into buying this junk. Power mechanisms are more delicate than manual mechanisms. The vast majority mid-range reclining furniture has non-removable cushions made with 1.8 density foam. I was seriously considering purchasing a Flexsteel reclining sofa & loveseat until I read reviews. Quality American Made Furniture. Partnering up with Cozzia, the leader in massage technology, their exclusive EXPTM technology is developed. And then when we did receive them, they were the most uncomfortable chairs we've ever had. Need a recliner that fits according to your dimensions? Repairs / Upkeep / Reupholster / Slipcover, High Point Furniture Market Report & Trade News, Motion Furniture with Minimal Wall Clearance, If this is your first visit, be sure to One might wonder what this unique feature is. 1st chair they had to remake it. Excellent quality 100% polyurethane or vinyl faux leathers (that cost the same as bonded leathers and look and feel just as good) are harder for salespeople to sell. Products under this feature are sofas and recliners. Not in my wildest dreams would I think that it would take this long to find and retrieve my couch that supposedly was sent to the wrong warehouse. Mechanisms and options (especially powered mechanisms and options) that can break down or malfunction. We had originally purchased the Southern Motion Fandango with the memory foam seating. Still waiting for the new chair that was promised if I destroyed the old one. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Southern motion furniture helps in bringing people together with this feature. Still no replacements. They have local retailers available in the US, Canada, and Mexico. The dealer who sold it to me was gracious enough to sell me another chair at cost, but it was still more money outlay and not the texture of the All Star. As much as this chair cost it should last longer than two years, but I will be out of the money as the warranty is only one year. For more details about bonded leather there are several articles that can be found in the Simplicity Sofas blog specifically about bonded leather. So whichever furniture you wish to buy, add the Next Level furniture, and live life comfortably. Bought a reclining couch and loveseat in March 2021. The Next Level feature allows you to recline back with your legs as much as you can. Within the 1st year of the 2nd chair, the recliner handle broke. Having to replace after only several years because it looks so bad. Most of the sofas you see have recliners at each end, with the center seat being still. I totally agree with you. So, whether you wish to sit or relax by laying down, this feature is all you need to upgrade your living. Having a cupholder element in your recliner or sofas or sectionals is something everyone dreams of. Many would prefer to make furniture that lasts longer with healthier profit margins. Who are the best American reclining furniture manufacturers? check out the. This feature is ubiquitous, and everyone wishes to have it. I called two different leather repair companies only to be told that To our shock the pieces arrived on 2/14/20 and we were shocked at the inferior poor workmanship, and noticeable defects.The furniture looked USED. In no way does SimplicitySofas.com claim ownership or responsibility for such items, and you should seek legal consent for any use of such materials from its owner. We purchased a power reclining sofa and two power recliners. We did not like it after it was delivered. The reviews left a lot to be desired. Apart from all the features, Southern Motion includes Smart Solutions when it comes to choosing the fabric; these fabrics can withstand anything from kids to pets to even a spill of your wine. Tried out the chair in the store at HOM furniture outlet. Repairs and service on motion furniture can be extremely expensive. Mechanisms are heavy but delicate. Buying products, including this feature, is for all those who wish to release their tension, neck pain while being comfortable in their favorite spot. Customer ReviewsCustomer Reviews for Southern Motion, Inc.Furniture ManufacturersMulti Location BusinessFind locationsView Business profile, Customer Reviews are not used in the calculation of BBB Rating. No response has been received. Jeff Frank is a 45 year furniture industry veteran. contacted the furniture store and Southern Motion, furniture store said they had no contact for the company. The chair worked well and looked good for almost 3 yrs, the wood frame of the seat came apart in one corner, the retailer that I bought the chair from closed, so I called the company, even though the wood frame is covered for 5yrs, they told me to call a repair service that I would have to pay. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I offered to pay for parts and postage but Southern Motion refused and wished me a successful surgery. several articles that can be found in the Simplicity Sofas blog specifically about bonded leather, Sofas, Sleepers and other upholstered furniture. Because it will be out of warranty. I waited two months for a replacement . This is one of the most popular features of southern motion furniture when it comes to comfort and accessibility. Save my name, email, and website in this browser for the next time I comment. Being a new member of the furniture industry, Southern Motion rocked its way in 1996, in Pontotoc, Mississippi. The answer is that there is cutthroat competition among large reclining furniture manufacturers to claim floor space in the limited number of major retail chains. Reclining sofa frames are weaker than the frames made for stationary sofas at the same price range. Need to keep an eye at every corner of your living room? When the sofa arrived I phoned the owner told him how both reclining sides were not level. What are the best online furniture websites? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Don't make the same mistake we all have made. The power feature by Southern motion furniture allows you to recline yourself electronically to an infinite number of positions. Very few people are willing to spend the money. Bought the recliner zero gravity immediately I noticed that the lumbar support doesnt stay inflated. We cannot live without our phone, but what if your phones battery dies and you must get up from your favorite spot to charge your phone? I was told that I would have delivery in mid November that it was scheduled to be shipped from the warehouse on November 9 and weeks later I was told that it was shipped to the wrong warehouse and it has literally been sitting there for a month and I still do not have my couch. Combining the foam core with Energex maximum performer topper provides a combination of superiority and special foam, giving your seating a whole new level of comfort and delivering a new standard for premium motion furniture. If youre looking for real answers before spending hundreds or thousands of dollars, check out our furniture buyer consulting. You only need to give your time to find the perfect size and material of your chair, then add this feature and relax at your home. Take your hard earned money and buy the Beas by Best chair. This has turned into a nightmare of epic proportion's. Read the reviews folks. They can usually be partially dis-assembled and are far easier to transport if a part needs replacement. Welcome to My Furniture Forum, sponsored by The Keeping Room, a dealer in high quality leather and reproduction furniture. So, you can either sit up straight or lie down properly like you are in a bed. I think it had more to do with the style than the quality of Southern Motion. You can rotate 360 and never miss a view of your living room. In addition, we bought 2 identical recliners to sit side by side. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We looked at Hudsons, Ashleys, Days and Badcock furniture stores. Before purchasing any motion furniture you should be aware that the larger pieces such as sofas, loveseats and sectionals often have a higher rate of problems and service issues than other types of seating. Why is this happening to this leather. I told the Customer Service Mgr/Rep I wasn't looking for a handout, she laughed and said "It's just the right thing to do to help." I'd really like my money back. Power mechanisms have overtaken mechanical reclining furniture in popularity. The last feature that southern motion furniture provides is the zero-gravity feature. Take your ordinary furniture on an adventure. Worn out cushions are almost never covered under warranty. This feature is available in both manual and power recliners. Southern motion furniture offers this lift feature on a variety of styles, which are custom made in both fabric and leather. Products featuring Swivel Glider feature are Accent Chairs. online replacement from https://greatfurnituredeal.com/southern-motion-socozi-recliner-chair-replacement-remote is $95. Each product of southern motion furniture includes every other feature. A USB port is conveniently placed in the control panel of your favorite chair/sofa. When seated on them u were leaning toward the middle. Upgrade your furniture now, although apart from this great benefit, you cannot include the power feature under the swivel category. Check out my blog article, Who are the best American reclining furniture manufacturers? The Secrets of the Furniture Industry Revealed | Enter the Brain of a Furniture Expert 100s of Tips, Tricks, and Reviews All From a Furniture Insider. It's already been sent back once and has been "fixed". They could care less about customers and they lie to the customer through their dealers. Click here for our Furniture Store. For example, the warranty may state that the manufacturer will repair the product free of charge for the warranty period providing that the customer pays shipping to and from the manufacturer's factory. Just spoke to the local retail business, it has not been shipped yet. When we contacted the company, they would not respond to fixing it under warranty. K ~tdKU[:$T%icd&J2d]TG3a=a/>`H-]"b+VrWI: g wOMyf?Ks_w7R"v?HGvocK0?]{?4O?{c6yW&^o Nn5k^}D .F=d4fL'Dt3yX1"X~}\brVp1[,~X{m="*S cw&SwL83SFa3K{m]R0~w76Inl|l@dY08 {~Flu; lXnrwR@9&,$`x2=ph1 + fi\i U%y$7$f0M6G&M 15>t:!-}C`}bRB6a#}2(hW0e]{Kv~e{r.Z"6OCmS `Bh B1 o =.l{_d#d{v= az{DYy_2?A!6 Z0- w+l7y(. The second biggest problem is the use of bonded leathers. later. I went to Jerry's RCA a few months ago and told them what was happening and gave them pictures. The retailer said five to six weeks. BBB Business Profiles generally cover a three-year reporting period. With the help of this feature, take your recliners to the next level while sitting comfortably. It offers sturdy support, comfort, and smooth movements, which, in the end, makes it a perfect feature for your living room. reclining sectionals With the help of so many features, you can choose as many you want and apply them for your benefit. Recliners don't work. Enjoy sitting in your favorite spot for hours and charge any device without the need to get up. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Leather is peeling off even though we were told it was high quality. Only had them for about 5 years With only one person in the home. I purchased a couch and loveseat March 15, 2011. Remote controls burn out. Know someone who might be interested in this post? This review was chosen algorithmically as the most valued customer feedback. Their products are available in the US, Canada, and Mexico. Claim it and get a lot of features. That is only possible by eliminating every possible cost for furniture components that are not visible to consumers. It includes both a space for your drinks and some extra space for your belongings. Originally we paid an 89.00 delivery fee. When non-removable cushions wear out they cannot be replaced without reupholstering the entire sofa, a cost that few people are willing to pay. Where the leather and vinyl meet, tears in the vinyl. These frames are generally made using thin plywood or even lower quality engineered wood products. It provides lumbar support and an adjustable headrest so that you can sit for long hours. Bonded leather is not the cheapest material available, but it is the cheapest material that can be sold in a way that makes customers think they are buying real leather. reclining loveseats. The loveseat when you recline one side you lean to the right. I have been back there twice and the person who takes care of this is never there and they never call me We purchased our power recliner from Woodstock Furniture Outlet a couple of years ago.Paid a pretty penny for it, too. From loveseats to big ones to new styles of fabrics, they have it all. Craigslist Furniture, Found in the Attic, etc. I called NFM as was told the warranty is only for one year. This is where the Swivel Glider feature comes in; it allows you to move your chair back and forth while you are seated. Now after 2 years of normal wear, it IS peeling off, so absolutely NOT leather. I'm told bc of Covid everyone is behind with shipments. Now we are told they are expecting our order on July 10 that it didn't come in with the earlier June delivery. Buyer Beware! Nope not going to happen for 2100 with tax included No way not going to happen going back back to looking for another chair. These can be accessed through Google (or your favorite search engine.). After two years the material on the bonded leather sofa (which was sold to us as marketed by Southern My daughter Beverly and I (Elizabeth) went looking for a Padding is clumping up, especially on the foot rests. Elevate brings in a new change of motion for your furniture. We were reassured that, although not leather, the bonded material was actually more durable. From the viewpoint of the manufacturer, the margins on promotional reclining furniture is razor-thin. Stay away from Southern Motion furniture!!! With normal use - Seat and back started braking down within 6 mths. Required fields are marked *. 2022 Simplicity Sofas. [ g Mb.B0fn7'o[7}ef#td\!Wo_]?z|7-Y%7Kt-LOJ7[L :.CM:2L ,ouPqw`.bt{1Y}A!2O]M1egefb&. Been waiting over 2 weeks to get the part to the company we bought the chair from. It is mainly recommended to add this feature in a recliner but is also available in a few sofas and sectionals. Stay clear of this furniture. or you use the furniture a lot, it will probably wear out even sooner. What Everyone Needs to Know Before Buying Their Next Couch. In reading your article, you mention Southern Motion. The must have been afraid of the junk they had sold. Reclining chairs are less of a problem. This feature is only applicable to sofas. It is much better built, the company stands behind it and it is less expensive to boot. Reclining furniture also has other potential problems over and above those found in non-reclining upholstered furniture. It also provides full leg extension. Since this company is higher on your list, do you consider them slightly better than Flexsteel? Bought the sofa 1 year ago at Furniture Row in Colorado Springs. This feature by southern motion furniture is the best when it comes to relaxing your head and neck. Needless to say Georgia at Southern Motion promised me a resolution but over 2 We purchased a Southern Motion reclining sofa and love seat set three years ago. They had one basic idea since the beginning to make reclining furniture better than anyone else out there. He didn't see that when he came to the house. 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Use of the word "leather" in the name of this amalgamated fabric (that uses crushed "real" leather scraps as a backing material) enables salespeople and websites to fool uneducated consumers into thinking they are buying "genuine" leather at cheap prices. The Tri-Cliner features make all the three seats of your sofa as recliners, so now you can lay back comfortably and watch your movies from any corner of the sofa. It was not reduced as a floor model. Who are the best high quality American furniture manufacturers. Products that come under this feature are sofas, sectionals, and recliners. Now one year later another remote has burned out. Seven MONTHS later they deliver the six pieces. Southern Motion furniture has upgraded its levels to your comfort by introducing a unique feature wherein your recliner creates a 165 lay-flat position. This feature can hold weight distribution, optimize your blood circulation, and reduce pressure on your neck, back, and legs. Now I have to tear my living room apart on Christmas Eve if it actually gets here then in the middle of Christmas and having to move my whole living room around. For several reasons motion furniture frame construction is usually weaker than for stationary sofas or sectionals, including those made by the same manufacturer. Also, SM seems to have kept up better with new technology on various power options available. Shameful! Southern Motion is a disgrace to the American manufacturing sector and should be ashamed of themselves - period! Waited a month and the tech said that the air bag had a factory defect. a couch and a loveseat, barely sit in the chair not sure how it's holding up, southern motion power recliner-tango 2141 power, quality brings shame to "american made" products, dishonest sells / fraud / taking advantage, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Terrible. Please help ! You can be as comfortable as you want while not moving at all. Apart from these health benefits, the Next Level extended ottoman provides 3 extra length when it is in full recline mode. It offers open-cell technology for your comfort, thermal performance cooling, strut reinforcement technology, and sleek contour. I ordered from this company in February 2021. Products under this feature are recliners. Before buying furniture you need to research both the manufacturer and retailer. Neither here nor there the foam in the cushions have not held up feels like we're sitting on the boards and the Springs in the furniture not able We purchased a Southern Motion power sofa and power recliner from Stacy's Furniture delivered in February of 2017 with the 5-year Premium 1 Guardian protection plan. The single biggest problem for all of the large reclining furniture mass producers is the use of non-removable cushions. I bought a Southern Motion All Star Recliner in 2020 and it did not even last into 2021, even after 2 repairs. They are a sham. When the co-founder Guy Lipscomb wanted to search a name for the company, he randomly stumbled upon a painting entitled Southern Motion and got the idea to use it as their companys name. Three are determined damaged by the delivery team, after they bring them to the house. Click here to get notifications about new complaints of Southern Motion. 5#6~[Y_B]Db:]#+J+!$'24l! reclining sofa and a wall hugger recliner chair starting in December of 2012. . We did also One trend that can be determined from a brief review of customer comments is that their furniture is often purchased with "bonded leather" fabric. We were told that this recliner would last us for years! The top back pieces on the couch are seen on crooked. We chose another sofa for which he had to order and said it would be at end of June which is 5 mos. - a couch and a loveseat, barely sit in the chair not sure how it's holding up, Behr Power Recliner 970-21 Eastwood Colorado. International Association of Better Business Bureaus. Buy from Southern Motion today and upgrade your furniture with unique features, ones that you have never seen before. Salespeople have limited knowledge & experience about the products they sell. Products under this feature include sofas, sectionals, and recliners. It arrived in the same condition! August 9, 2018 You do not have to choose in between the form and function of your furniture; you can have it both. Not in my wildest dreams would I think that it would take this long to find and retrieve my couch that supposedly was sent to the wrong warehouse. If the cushions are removable you can replace the inner cores with higher quality foam for a few hundred dollars that will last another 10 years. Without the features, you cannot buy them for their worth. Do not purchase from this company if they cannot stand behind the product for longer than one year. Our grandson installed the kit in less than five minutes and now my postop bed is my Southern Motion recliner. Purchased from Old Brick Whse. $8000 *****.! Furniture Warranties - Tricks, Traps and Warnings. This is our 3 day old Southern Motion We purchased a Southern Motion power sofa and power recliner from Hmmm8 months same issue.!! Any experience with Southern Motion recliners? Their products are high in demand, and people recommend it. Five minutes later I rec'd a call from Southern Motion saying the required parts were on their way free of charge and postage paid. We sure are, with this southern motion furniture feature, which creates a Drop-Down Table feature for when you need to keep something other than your drinks. There is no way to repair peeling bonded leather and it is specifically excluded from coverage in all warranties, even when the bold print at the top of the warranty document appears to protect you. They started cracking and peeling all over the place and look horrible. Products that come under this feature are sofas, sectionals, and recliners. If your weight is over 200 lbs. Southern Motion went above and beyond. Who are the Best American Reclining Sofa and Sectional Manufacturers? 63080. If you have a problem with one of there products the best thing to do is throw it out and buy lazy boy. The rocker includes pieces of the steel frame, which allows you to move back and forth without moving at all. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Your go-to source for furniture news, information, and reviews. If it is leather as we were told, is coming off the head rest. It optimizes the circulation and reduces pain in your neck, back, and legs. Within only a few months one of them would no longer recline and when sitting in it in normal position, the back portion will not sit up. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Southern Motion. Thank Now I have to tear my living room apart on Christmas Eve if it actually gets here then in the middle of Christmas and having to move my whole living room around. Worry no more, the power reclining with USB port feature is here for you. If your sofa is coming with a table, wouldnt you be excited? motion loveseats These include: If you can find a reclining sofa in your price range with removable cushions and a fabric that is not bonded leather, you will have avoided most of the problems that people complain about with reclining furniture.