I ordered a lithium ion battery for an electric bike. 3. Tagged:china, dhgate, dhgate.com, dress, inbal dror, online dresses, replica, wedding dress. I received it in about two weeks but it was defective. I tried to open a claim and the website gave out an error message every time. I've had friends order there. It took them weeks to send the item and when I finally got some type of notification from Dhgate, they had already released my money and said it was delivered. Whether youre in a wedding or going to one, theres something here for everyone. To find more information about reviews and trust on Sitejabber.com please visit. Its eddy k..I know bhldn has a veeerryyy similar one (or at least did last year) that was a cheaper version (also by eddy k), https://eddyk.com/wedding-dresses/wedding-dress-ek1243/, I second this. Is it all around reputable, or does it kind of depend on the seller? What was your experience. Please contact your card issuing bank to get the authorization number on the order. Stuff sent isn't what is advertised. It was so far from the size I ordered, that I needed to return it. I havent ordered a wedding dress but Ive ordered other things and been super pleased with them. When you find the product you're interested in, you can contact the seller through "MESSAGE" tab under the seller's name. Mich Ordered product in may. DHgate Customer Service Ive bought a baseball jersey from there. Latest activity by Yasmine, on January 17, 2021 at 9:41 PM, I would definitely not order from dhgate. Requested refund. Just look through their reviews and try to find legitimate sounding reviews because there are ton of fake reviews. Size and quality were a lot better than I expected. I bought a maternity wedding dress on dhgate and I signed in as a guest for shopping and I placed the order and of course dhgate charged my card for the dress but I can not talk to anyone or find out where my dress is. Scam! DHgate.com. Is it safe? Guess what happens? TOOK MY MONEY. We use cookies for analytics, personalization, and ads. Don't worry, we can help you in contacting your seller. If you have any issues with your purchase, nobody will answer/hep you. That is gorgeous! Like $30-$40 took a month but were decent. At that point I called it quits, and will never deal with these guys again. We are happy to know that you are satisfied with the items you received from our sellers. I am not from the USA, there are no wedding dress shops where I live so almost everyone orders online for wedding dresses. Does it feel sturdy? Finally was able to speak to someone online and explained what happened and provided proof. Dhgate store refuses to give me a full refund after waiting over two months for my oder to get shipped. DHGATE sided with the lying seller of course. 2. This company responds to reviews on average within 8 days. There is no number to call (suspicious) and in order to talk to their chat-bot to voice your complaint, they force you to set up an account. Find support, ask questions, swap stories, and follow brides planning real weddings here on Weddingbee. @TessaZ: I didnt notice the boning be hard It just felt comfortable and literally fit like a glove. I understand that you are not satisfied with the resolution for your order with wrong product you received. DHgate Customer Service I had ordered a dress from alieexpress a few years ago and made a post about it here: https://www.reddit.com/r/wedding/comments/4oa3kv/my_aliexpress_wedding_dress_arrived_today_i/?utm_medium=android_app&utm_source=share. If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com. Please provide us your order number so we can help you further. Took about a month to get but it was perfect. I paid 200 dollars for a pair of slides. Read the descriptions carefully and ask questions before ordering. Also, weddinggirl's return policy gives you 7 days after receiving your dress to return or exchange your item (you pay for shipping it back). I have seen many mixed (mostly negative) comments regarding the website DHgate.com. Like 1-3 months. Tracking number has said for two months now that the order is still in China, whereas when I could access my account it said that it has arrived in Australia more than month ago. Then I will sell the 2 I dont wear. Build the perfect foundation for your wedding attire with these top tips. It is not printed on your credit card but stored in your issuing bank. Handbags and wallets that are priced a little higher seems to be better quality. Never received my order and now can't login to my account to view my order even though I am using the password that I wrote down when I made the profile and had saved on my phones password for quick login. It is a scam organization. 8 Ways to Save Money on your Rehearsal Dinner. Samantha I run an ebay store selling cosmetics so I am very familiar with Ebay & used to sell my prom dresses on there as a teenager:). is it standard practice to ask a customer to send a photo of their credit card to confirm their identity? Get the dress b.) Mich As soon as the funds are released the seller deletes their shop/account. DHgate. Best Regards, Mich I will sell whichever dresses I dont end up wearing though! Two months later, I am still playing games with their inadequate customer service. Contacted the seller and the seller says the tracking shows delivered. Love it! Lost $130. Best Regards, They said they would open a claim on my behalf but never did! Yeah, both the brides that I knew who bought from DHG got dresses that looked super cheap. It's just a run-around game so they end up keeping money. I tried several times with no success, Dear Sandra C., Dh gate ask you to wait 15 days for refund. The topic BOUGHT A WEDDING DRESS OFF DHGATE.COM & It is BEAUTIFUL! My repeated e-mails to customer service are ignored. 1. That way, we can check the status of your order and we can provide the correct resolution to your concern. Make sure to only buy from sellers with high ratings though. I would need minimal measurements:) It does feel sturdy Just like any dresses I tried on in stores. Stay away from this website and save yourself some money and time. Responsible for Social Media & Review Sites of DHgate. You can then send this to safetycenter@dhgate.com and use your order number as the subject. If you can tell that I am not happy, Tip for consumers:Be aware they will chanrge you but not give you product. I never received the item. A couple of years ago I purchased a Guitar price around $240.00 had two small cracks when I received it and that was the last stupid purchase I made on this website. If you don't get a letter from customs they won't allow case to be refunded. 1. Those seem to be online retailers that have decent reviews. Would purchasing a more expensive dress be worth, My fiance and I are planning a destination wedding in Bermuda for just the two, Justin Alexander 8465: who's worn it & how, I am in love with this dres & even though Im not yet engaged I, hi everyone so i have been having 2nd thoughts on my dress for awhile. Completely in professional if you ask me and my wedding is coming soon and if this is how that site works and you scam people, you should be ashamed of yourselves. --------------------------------------------. Focusing on Customer's Voice and Experience, Helping the customer solve the problem timely. Ive bought a hockey and football jersey from them. Orders with large amount Check out this years best local pros, chosen by couples like you. Hi Shawn, Please provide us your order number, tracking number or email address. Fake items. Don't buy anything from here it's a scam! Rehearsal Dinners, Bridal Showers & Parties, http://www.davidsbridal.com/Product_Taffeta-Ball-Gown-with-Organza-Underlay-WG3120, http://www.dhgate.com/2011-david-s-bridal-taffeta-ball-gown-with/p-ff80808130e5a32501311ab0d6ad421f.html, http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-boards_attire-accessories_dhgate-experience-reveal. For brides who cant afford the typical 1-2k dress, this is an option! I send her a photo of the dress on me and what it should of looked like but no answer. We are looking forward in doing more business with you! Ever, RUN DO NOT ORDER FROM THIS COMPANY. Please try again. Press J to jump to the feed. They looked like cheap Halloween costume versions of the dresses in the pictures. We do have a lot of sellers that has successful transactions here. It was on this site I found my exact dress for $159! If you are just looking for modest wedding dresses, you could check out these sites. Did it come as advertised? I ordered a big game board and received a lipstick. Good day and thank you for contacting DHgate Customer Service. I got my dress at one for $200 (it retails at $1200). They sent me the wrong merchandise. Please just refund me so we can end this dispute I won't give up and will report dhgate to trading standards for fraud and helping sellers to steal money like sneakerstar has stole mine with their help. Update: 8/21/11 I was just notified yesterday that my dress has been shipped! Hi Aaditya! Here's what they just replied after 9 months of chasing. Dear Aleksa A., Yes. Sign up on The Knot to reach more couples and book more weddings! Its basically like an eBay youre ordering from individual people so you really have no idea how quality the item is going to be. It takes a while to get the hang of the platform. I bought merchandise from them since june of 2021 and its almost 2 months and i haven't yet to receive ANYTHING. The shoes are so cute! If you like scams then this is the site for you. @EffieTrinket: It all depends on the seller I think. Hi Erica, Shipping address of the account holder does not match with the billing address on the card. They are all Chinese and they are all bad news. The characters written do not match the verification word. I currently have 2 dresses in production with Jasmines Bridal Shop that just begun so while I am anxiously waiting, I decided what the hell, why not buy a dress off DHgate.com and see just what kind of quality you can get for a $286 dress. My dispute and all messages are being ignored now and nothing is being done and the seller has turned off email notifications so is not even getting my messages. I just cant decide until I see the other dresses in person. Soooo I am basically a nutcase & didnt like any dresses I tried on in the 6 bridal shops I visited So I decided to go the route of having replicas made in China. Boycott DHgates, Aliexpress, Alibaba and Amazonprom. So, hopefully I can document my experience as I'm going through it and hopefully I can add a bit more information and reviews about DHGate out here in the wedding world. I am so hesitant to use DHgate but I really love this particular dress and I'm wondering if to take the chance on it. If youre on a budget, I recommend checking out second-hand bridal stores in your area instead. i was order product on amazon, aliexpess they never ask to send photo of my credit card only dhgate safecenter@dhgate.com. DHgate is based in Beijing, China and its name refers to "Dunhuang" an important city on the ancient Silk Road which connected Chinese traders with the ancient world. WRONG. @Barbiestylez: STUNNING! Will never buy from them again. Go along with the majority of reviews. I have received every order that I have placed within usually a couple weeks. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com Hi would like to know if the products selling at this website are replica or original? We appreciate your understanding and cooperation. We appreciate your understanding and cooperation. They did NOTHING!! That way, we can give you real time assistance you about your concern. This was a VERY bad experienced that ruined my whole wedding. It fits with limited alterations c.) It comes in the right color d.) It arrives in a timely fashion. Dont buy from this scammers! I tried on a dress at David's Bridal that I simply loved! Do not trust DHGate. Good day and thank you for contacting DHgate Customer Service. Tip for consumers:Buyer beware-if it goes awry, you will not get your money back and Dhgate will not honor the buyer. I disputed this with Dhgate and received no help.