Ride it to work or school without worrying about the range! We are passionate about helping you find the bestElectric Bike,Electric Scooter,Electric Skateboard,Mobility Scooter, orElectric Wheelchairfor your needs. If you want to learn more aboutElectric Bikes, why you should get one, what they are, how they work, and when the best time to get one is, check out ourElectric Bike Buying Guide. *, Ecotric Rocket 36V/12.5Ah 500W Beach Snow Fat Tire Electric Bike C-ROC26S900, Aostirmotor S18-1500W 48V/15Ah 1500W Fat Tire Electric Mountain Bike 175366, Nakto Camel Men 36V/10Ah 350W Beach Cruiser Electric Bike with Plastic Basket, Emojo Caddy Pro 48V/15Ah 500W Fat Tire Electric Trike, Ecotric Peacedove 36V/10Ah 350W Step-Thru Electric Bike, EWheels EW-12 48V/20Ah 500W Heavy Duty 3-Wheel Mobility Scooter, Nakto Cruiser 36V/10Ah 300W Fat Tire Electric Bike CruXB260007, Vive Health 12V/12Ah 3-Wheel Mobility Scooter MOB1025, FLASH SALE! front 180mm and rear 160mm TEKTRO mechanical disc brake. What sets us apart from the rest? I would like to talk to a rep about what options I have. If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged. Please do not ask us to claim less than the actual purchase amount. Electric Bikes have allowedrecreational cyclists, daily commuters, elderly,andobese to be healthy and physically fit. If you notice any problems under the warranty with your bike, please contact us, Platform of the purchase, such as Amazon, Brand Store, etc. If you find another online store that offers a lower price then us. My son loves his bike! Don't worry, you'll get an email reminder before each payment to remind you. We love electric bicycles, and we have a dedicated research and development team to make bikes more exciting and more fun. We want to help you enjoy daily adventures, explore more,reduce your stress, improveyour heart health, avoid arthritis,improveyour breathing,lower theimpact onyour knees during exercise, improveyour sleep,improveyour immune system,loweryour risk of diabetes, boostyour energy level and lose weight. The customermustemail us for areturn authorizationprior to sending any product back to Rattan. Our supplier's warehouses are located strategically throughout the continental USA. EcoFlow River Pro 720Wh Portable Power Station EFRIVER600PRO-AM, just purchased a Our customers include recreational cyclists, daily commuters, elderly,andobesewho are seeking to be healthy and physically fit. The Rattan LF 750W Fat Tire Electric Bike comes with a twist throttle and pedal assist, so you can choose to maintain speed with little effort or conserve the battery. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used. Please inspect the packaging of your items when they arrive. You need to be at the delivery address during the delivery window to receive and sign for the item. Customers are responsible for return shipping costs. The carriers we use to ship the products are carefully chosenfromtheir history of speedy delivery capability and their care in thedelivery of packages without damages. It's amazing what a difference an Electric Bike can make to a person's life. All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. We report the amount of the sale on the Customs form. We are very interested in purchasing 2 of these bikes. If contents cannot be inspected immediately, notation on carriers paperwork must state: Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier, Sign carrier paperwork: Carton damaged and refused. Our 100% Price Guarantee has some limitations: If you want to check if we can price match a product before you place your order, please contact us. Please contact us by phone at (800) 590-2738 or email us at support@electricbikeparadise.com with any questions you may have. If your return is approved you will receive an email from us with return instructions. I am 80 years old and have rode the bike 40 miles and my wife is 65 years old and has ridden her bike 40 miles also. The Rattan LF bike has an adjustable height seat and suspension seat post, a 10-watt LED headlight, and a front fork suspension. You can send the item to the address below: Please send us a notification after you ship the item out and you need to provide a tracking number. Be sure to keep all your packing materials including the pallet. COVID-19 Shipping Delays Notice: Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. We finally got togethers battery charged and to my surprise it runs. If youve done all of this and you still have not received your refund yet, please contact us, We work very hard to ensure that we offer the absolute, . Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains. Electric vehicles are, without a doubt, the future of transport. Hopefully I can get that resolved soon, I already have my tax number. We offer one of the best financing programs in the industry. From assisting health enthusiasts choose their perfect rides to helping less fortunate communities, we've done it all. The bike also comes with a patented intelligent pedal assist (i-PAS) that makes it 83% more efficient. This means that everyone else selling the same product online is supposed to be selling it at the same price. You must notify us of your intent to return within 30 days of the delivery date. We want to help you enjoy daily adventures, explore more,reduce your stress, improveyour heart health, avoid arthritis,improveyour breathing,lower theimpact onyour knees during exercise, improveyour sleep,improveyour immune system,loweryour risk of diabetes, boostyour energy level and lose weight. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. They are not designed for sustained use because of poor craftsmanship or poorly-done electronics. Lucky for me we were able to straight enough them to get the wheel on. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. We are also very passionate about our customers. He did some searching online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn aboutelectricbikes. The electric fat bike has a fabulous range of 60 to 80 miles, so you can quickly go to many spots in the city without worrying about the battery. We do not charge restocking fees, we only pass them on from our supplier. That seller happened to be Tim, the founder ofBMEbikes. This means that everyone else selling the same product online is supposed to be selling it at the same price. Maxfind Max2 Pro 42V/4.4Ah 600W Electric Skateboard & Surfboard, just purchased a You'll usually get a decision within seconds and be able to purchase that brand new electric bike or electric scooter of your dreams right from our website shipped directly to your door as fast as 3-10 business days. Sorry, but we do not ship to New Zealand. The dispatcher will let you know what dates they have available. Feel free to go anywhere in the city and have fun! The warranty information can be found under the "Warranty" tab on a product page. If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds. If something goes wrong, there is no way to have them serviced. Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Because they are exciting and save energy, electric bikes are poised to be a part of urban and rural roads. This electric folding bike is perfect for working moms, dads, students, office workers, and city dwellers. recreational cyclists, daily commuters, elderly,andobese to be healthy and physically fit. We will do our best to meet your expectations at all times. If your approved return passes our inspection, you may receive an exchange or a refund. The Rattan LF 750W Fat Tire Electric Bike is powered by a 48-volt lithium-ion battery pack with a 13 ampere/hour capacity, which has enough charge to last throughout the day. From the seat I can not reach the ground and the seat is as far down as it will go. To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly. Anti-rust layer damage caused by misuse (the damage of anti-rust layer can lead to the corrosion and fracture of the parts). Once we received the item you sent and check the item is in good condition, we will exchange or give you a refund. Noe the rerailer was in pieces any chain was twisted. Jackery Explorer 290 + 1x SolarSaga 100W Solar Panel Solar Generator Kit JAE2901SP100, just purchased a Rich Solar 4x 100W Monocrystalline Solar Panel Kit, just purchased a Purchase the Rattan LF Electric Folding Bike here at Electric Bike Paradise! If applying for Paypal Credit you will need to have a Paypal account or create one. If the e-bike is in stock, it will ship within 1-2 business days and arrive within 3-10 business days depending on your location. If the unfortunate thing really happens, please provide us with the Photo or video and contact us. Unfold it in four simple steps and ride away, and then fold then bring it inside to save money from parking fees. If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether. We've partnered with People For Bikes and World Bicycle Relief to help people not just in the USA but around the world live a better life with the help of an Electric Bike. He was selling fixed gear bikes and road bikes, beach cruiser bikes, and tandem bikes on eBay and Amazon andwent to buy a used fixie bike from a seller on craigslist to use as a personal commuter bike. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. Only choose electric bike brands that have years of presence in the market and have certifications. If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will usually ship within 1-2 business days from the date of your order, unless it is a backorder or built-to-ship product. The item will not be delivered until you set up this appointment. Our customers are seeking an electric bike or scooter or skateboard to enjoy daily adventures, explore more,reduce stress, improve their heart health, avoid arthritis,improve theirbreathing,lower theimpact on their knees during exercise, improve their sleep,improve theirimmune system,lower theirrisk of diabetes, boost their energy level and lose weight. This bike was delivered as promised. They are equipped with cheap batteries and cannot go far. Carton damage requires visual inspection of contents of the unit. This bike is designed for daily mobility and can be easily driven by anyone. It is perfect for going to work, school, or doing errands, making the Rattan LF 750W Fat Tire Electric Bike the perfect city bike for everyday commuting. Know instantly if you are approved for financing with Klarna. In the event of damage to your product in shipping, please contact support@electricbikeparadise.comto arrange for replacement and pick-up of the damagedproduct. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. Please make sure the phone number you entered at checkout is a good number to contact you at. but I'm so happy.. 1st one died after 3 years of heavy abuse!. All return requests must be submitted in writing and sent tosupport@electricbikeparadise.com. AK & HI ship by AIR at an additional cost. If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. Then contact your credit card company, it may take some time before your refund is officially posted. Have a perfectly designed electric bike for going to work or school in the city with the Rattan LF Fat Tire Electric Bike, with a practical folding frame and a gorgeous set of fat tires designed for excellent performance on the pavement and dirt paths. You can chat live with our customer support and sales teamMon-Sun 8am-8pm EST,just look for the button in the lower-right corner that says "Chat with us.". Limited Stock On Hand. Mobility Paradise, just likeElectric Bike Paradiseis also committed to providing full selection of quality products with the best prices and exceptional customer service. We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. You cannot depend on them. Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*. If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days. But my husband loves the quick response. In some extreme cases, theitem you receive may be damaged during transportation, so you should check theitem in good condition when receiving it. Go ahead and place your order today and if you have any questions give us a call or email us at support@electricbikeparadise.com. If you have any problem with the product, please contact us. If you have any issues with your product, please call us at. We will refund the product price minus any applicable fees and charges. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. The item will be delivered via a lift gate truck with one delivery person. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. Order processing times of some brands can take up to 7-14 days or more. I will be back soon !!!! *Some exclusions apply. Rich Solar 12V/100Ah LiFePO4 Deep Cycle Battery, just purchased a Returns, Refunds, Cancellation, and Pre-Order Policy, FLASH SALE! You are responsible for any return shipping charges. Get Free Shipping & No Sales Tax - Sale Ends, Renogy 2x 100W 12V Monocrystalline Solar Premium Kit, Jackery Explorer 290 + 1x SolarSaga 100W Solar Panel Solar Generator Kit JAE2901SP100, MotoTec Metro 36V/12Ah 350W Lithium Folding Electric Scooter MT-Metro-36v-350w, Acopower 5x 100W 12V Polycrystalline Solar Panel, Maxfind Max4 Pro 36V/4.4Ah 750W Longboard Electric Skateboard, Enskate R3 36V/7Ah 450W Longboard Electric Skateboard EK-R3, Jackery Explorer 550 Portable Power Station G00550AH, Nature's Generator 150W 100Ft Wind Turbine, Windy Nation 1x 100Ah Battery + 2x 100W Monocrystalline Solar Panel Kit, MotoTec GT 36V 500W Kids Electric Pocket Bike MT-Elec-GT, AnyHill UM-1 36V/7.5Ah 350W Folding Electric Scooter, Acopower HYG12-200Ah 12V/200Ah Rechargeable Gel Deep Cycle Battery, Acopower 12V/100Ah LiFePO4 Deep Cycle Battery, Rich Solar 12V/100Ah LiFePO4 Deep Cycle Battery, Greenbike Electric Motion X2 36V/7.8Ah 350W Folding Electric Scooter, EcoFlow River Pro 720Wh Portable Power Station EFRIVER600PRO-AM, Nature's Generator 2x 100W Monocrystalline Portable Solar Panel, Rich Solar 4x 100W Monocrystalline Solar Panel Kit, SunGoldPower 3000W 24V Pure Sine Wave Solar Inverter Charger, Maxfind Max2 Pro 42V/4.4Ah 600W Electric Skateboard & Surfboard, EcoFlow River Max Plus 720Wh Portable Power Station RIVER-Max-Plus-US. -KA. After 30 business days, the item will be disposed of or donated. We believeElectric Bikes are revolutionizing the way people enjoy their day while cycling. Refunds will only be issued to the original credit card or your financing account that you used when placing your order. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier. Ps, I am having a little trouble setting up an account, customer service told me to try a different server, Im trying to get the 7% discount for having an account. This fee covers our costs from our credit card processing company and our administrative costs of handling your cancellation. Therefore, you must have a capable electric bike with top-rated components to deal with those things. Acopower 5x 100W 12V Polycrystalline Solar Panel, just purchased a You must purchase the item from our website before requesting your Price Match Guarantee, Promotions such as rebates, holiday sale, and "buy one, get one free" offers are not eligible, The item must be in stock on the competitor's website, The competitor must be an online store, they may not have a retail location, The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..), The competitor must be an Authorized Retailer of the product in question, The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax, We are passionate about helping you find the best, We are also very passionate about our customers. AnyHill UM-1 36V/7.5Ah 350W Folding Electric Scooter, just purchased a Some cheap electric bikes lack even the most basic electrical safety features, putting the user at risk of electric shocks. It's also available for purchases on eBay and exclusively at thousands of other online stores. This is solely the lender's decision based on your creditworthiness. If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense. We recommend taking a picture of the package and/or the item before shipping. Our question is, Do you ship to New Zealand.? The 750 watt powerplant easily handles any of the hills around here. Since we bought the bikes we now have over 300 miles on both bikes. Renogy 3000W 12V Pure Sine Wave Inverter, just purchased a Make Life Easier with Rattan Bikes: Be Impressed with Our Sporty Electric Bikes! To learn more about electric bikes, read our Electric Bike Buying Guide. AtElectric Bike Paradise, our mission is to help you get healthy and physically fit. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment. It is the customers responsibility to know the legality of the products ordered in their country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Watch this video to learn more about what the People For Bikes and World Bicycle Reliefdoes for the communities. A phone number is required by the freight company so a delivery appointment can be made. ElectricBikeParadise.com recommends IMMEDIATE inspection, with driver present, to verify damage. In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. We do not issue checks or cash refunds. The eating was missing and it took us three days to find one but we did. The bikes are amazing, they look and feel like a quality product, we sold the first one in three days, im very satisfied with the bikes, the second bike had a broken part which your company resolved mediately, Im very impressed. Shipping costs are included with any unit going ground to the lower 48 states. The Rattan LF Electric bike can bring you to work or school, and you can use it for errands and for leisure. Electric motorized bikes have zero emissions and are noiseless than cars, so it is a green and ecologically-friendly travel choice. Make your daily life easier with just one click and visitMobilityParadise.comnow fora wide selectionof scooters and more.Today, we stay true to our roots and are online-only. Electric Bike Paradise has no control over the financing decision. If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. We know our Electric Bikes inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have. We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products. Please read the return policy that applies to the product you selected, it is located under the "Returns" tab on the product page and below: Your order will be issued as soon as possible after your purchase, so you will be charged a 5%processing fee. And you will be charged up to 15% restocking fee. Trevor is also sellingMobility Scooters,Power Wheelchairs, andPatient Care Productsonline through his websiteMobility Paradise. Electric Bike Paradise is your number one source for Electric Bikes, Electric Scooters, Electric Skateboards, Mobility Scooters and Electric Wheelchairs. If you're considering getting an electric bike, electric scooter, electric skateboard, mobility scooter, or electric wheelchair but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. We will deduct all additional fees resulting from refused international shipments from your refund. It does The bike puts out 65 nm of torque, so you will find it capable of rolling over bumps or riding uphill. 3rd i like and now have 3 batteries! 2022 Electric Bike Paradise. Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. The financing lasts for 6 months and is only valid on approved credit. Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. Tim let Trevor test ride an electric bike and Trevor was blown away. Due to the large size, it may not be possible to be placed at your door. If you qualify for a refund, you will be refunded the difference in price to your credit card. Enskate R3 36V/7Ah 450W Longboard Electric Skateboard EK-R3, just purchased a The Rattan is an electric bike manufacturer headquartered in Chino, California. You are subject to credit approval. He decided to start a website calledElectric Bike Paradise, the one you're on right now, to help those who want to shop, browse, and learn all in one place. (If purchased on Amazon, Please also include the seller name on your order), The email and shipping address you used when placed order, Pictures/Short videos of the problems and a brief description of the problems, . Don't screen your calls until your item has been delivered. As the manufacturer, we offer competitive prices for the parts of our bikes. Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. No need to keep the throttle engaged during the ride! Love it! The bike also has smart cruise control, which allows you to slow down and regain back the speed in five seconds. It has an incredible range of 60 to 80 miles, so it is a perfect city bike that will not lose charge halfway in your commute. With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying from us. A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery. You will be required to apply for financing. And once you get used to it. We have been in the industry for more than 10 years. The Rattan LF 750W bike has specs seen in sportier bikes, such as the beefy 48-volt 750-watt motor and off-road fat tires. and you often have to go off-road to cut time in your commute. Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. We want to help the world. Recommend locking bikes and having one on bike all times. This electric folding bike is recommended for commuters that need a practical ride for the everyday commute. To avoid a delay in receiving your order from customs, consider the following: Provide us with a phone number where you can be reached by customs when your product arrives. Failure to providea good phone number you can be easily reachedat may cause a delay in delivery as freight items will not be delivered without an appointment. SunGoldPower 3000W 24V Pure Sine Wave Solar Inverter Charger, just purchased a The bike comes with a battery and a two-ampere smart charger. This bike is not just for kids or young people anyone can ride this bike. The bike is everything you said it is. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. Our love for electric bikes extends far beyond our local community. If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available. Fold it and bring it out of town in the car. The following parts are covered by our 1-Year Warranty, Any misuse of the product, such as using the bike for commercial/rental uses, play dangerous act, etc., riding the bike on the abnormal road conditions. The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier's warehouses which are located throughout the continental USA. If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. Please refer to the following table for the warranty for specific parts. Our goal is to be the most customer-centric brand in the. EcoFlow River Max Plus 720Wh Portable Power Station RIVER-Max-Plus-US, FLASH SALE! Whenever we refund an order, we are not refunded our merchant card processing fees and it takes our team time to deal with your cancellation, which costs us money. Heliatos Boat Solar Water Heater Kit, just purchased a The owner, Trevor, is from Seattle, Washington and started selling bicycles, electric bikes, and electric scooters online in 2010 and eventually builtElectric Bike Paradiseto serve customers all over the USA. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives. Customers rate us 5.0/5 based on 6926 reviews. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. So far its a big OK. Was excited to get my bike. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. (Please read the entirety of the instructions before you email or call. Acopower HYG12-200Ah 12V/200Ah Rechargeable Gel Deep Cycle Battery, just purchased a