", "This worths! Claim your listing for free to respond to reviews, update your profile and much more. Which languages are spoken by the staff at H10 Tenerife Playa? The staff was great- my favorites were the two guys running aqua aerobics and Zumba., Location excellent! We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Top room amenities include a minibar, air conditioning, and a flat screen TV. Frequent visits from La cucarachas in bedroom (so not the most peaceful sleep). We did not go privileged for the principal of it. Even cocktails which made it a reasonable priced holiday. The Playa is just 10 minutes walk from the center of Puerto De La Cruz and 1.2 mi from the nearest golf course. Hotel views beautiful, staff were great however I will not be advised again by travel agent to tell me what is best for families. Some very hard working staff. Please dont include personal, political, ethical, or religious commentary. Special thankyou to them all for a lovely night., Perfect location near the beach and many restaurants and shops within walking distance. you can use the taxi ir the line bus. You can sort and/or filter them by time of year, review score, and more. Avenida de Colon, 12, 38400 Puerto de la Cruz, Tenerife Spain, Lock in the lowest price from these sites, We were advised that this hotel was a family hotel with activities to do. Error: The hotel was clean and with great pool area., Buffet includes a wide variety of well-prepared dishes. What we found with young adults and a 13 year old was a hotel for couples 65 plus. if the writer is claiming to be someone else). Lastly when we checked in we were told we had to book reservations for breakfast and dinner through the web page. Room location request was ignored - travelling with 18 year old son, (he was placed on the 4th floor and us on the 1st) requested to be on same floor at least. Tv was hanging off stand. Please enter a valid email address. Also there is an issue with sun beds as not enough to go round. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. We arrived to a selection of cold meats and dry bread with no option for a drink not even bottled water. You could have any drink you wished with the all inclusive. H10 Tenerife Playa has been welcoming Booking.com guests since Mar 8, 2010 Excellent location show map, Excellent location rated 9.2/10! In addition, the hotel now offers Privilege, Exclusive Rooms and Services. Carrying on with service in the evenings in the tenerife bar the service is even worse. I suspect that this is a business ploy to reduce thir cost by restricting the amount os alcahol that all-inclusive customers consume. Once we had our room on the 4th floor we also encountered cockroaches there too on two separate nights. Hotel chain/brand: At the same mall, there is a supermarket featuring local prices (unlike some other small shops nearby). Large space for relaxing at sea water pools. Would not return at all and this was not just us as we were leaving there were young families coming and saying the same thing about the entertainment. Its prodigious biodiversity, thanks to its volcanic origin and range of microclimates, makes the island of Tenerife a veritable paradise for nature lovers. Modern Resort Hotel in beautiful setting overlooking sea, 90 km from Reina Sofia Airport. Your contribution should be yours. It was amazing! They sat about all inclusive and half board families for lunch in dining hall, served first when standing at h the bar for 50 mins. The day of checkout mine stopped all together. The H10 Tenerife Playa offers its guests a full range of cuisine based on a selection of fresh produce and show cooking.. Children 12 and above are considered adults at this property. The most helpful contributions are detailed and help others make better decisions. I would highly recommend this hotel, and the position so near the shops. They're also applicable regardless of the comment's tone. See more questions & answers about this hotel from the Tripadvisor community. I totaly agree with many of the other comments on here about sun beds being unavailable this was very frustrating. It has a great location, it was spotless, comfortable and the breakfast was amazing. hi there, are you still taking bookings from the uk? Located in northern Tenerife along the coastal town of Puerto de la Cruz, the H10Tenerife Playa stands in a prime location on the pedestrian promenade in front of the famous Lago Martinez, just 50 metres from the sea. Issues concerning Booking.coms services should be directed to our Customer Service or Accommodation Service teams. Privileged for beds. I loved the location! We were told. This would have been fine if it worked but no such luck! Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Let me start by saying that this hotel is in an excellent position in the resort being close to the centre, right on the front. It has an ala carte restaurant but we walked out of that as menu is terrible qnd the service is worse than everywhere else . We have stayed here before and probably will again due to its location. Overall experience not as bad as this review sounds. Check your booking confirmation email to find your booking number and PIN. Something went wrong please try again later. aprox., from the South airport 90 mins. Dear Sirs, (score from 1816 reviews), Real guests Real stays Real opinions, I paid extra for a sea view room, which was well worth it, The views of the Martianez lakes were beautiful. The breakfast is amazing and the staff is super friendly., Perfect location and the perfect view from the Balcony. All rooms at the Tenerife Playa are bright and air conditioned. The privilege room can have sea view or pool view. Perfect location near the beach and many restaurants and shops within walking distance. Puerto de la Cruz Hotels with Free Parking, Tenerife Adults Only and Adult Friendly Hotels. At night some people were waiting up to an hour just to get. My wife and I arent big drinkers but even we got fed up waiting to be served! Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Guests submit their subscores and their overall scores independently theres no direct link between them. The pool area was lovely, and our view of the sea from our balcony was spectacular. The breakfast is amazing and the staff is super friendly. ATM & Currency Exchange: Need cash? Almost to say thanks now bye. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Booking.com does not accept responsibility or liability for any question or answers. Location is great if you are looking for an active vacation - plenty of tourist agencies and field trip/activity offers nearby. The 50m from hotel is beautiful beach with cold Atlantic Ocean! There was a team but only once did they introduce them self at the end of our holiday. What we had been advised was not the case. We have minibars in all rooms, with la carte system. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. This property is 1 minute walk from the beach. 100 Lighting Way Secaucus, NJ 07094-3626 USA Telephone: (201) 902-2000. H10 Tenerife Playa accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Please note that all Special Requests are subject to availability and additional charges may apply. The hotels complete facilities include swimming pools, a varied array of dining options and meeting rooms for any type of event. Only on the Official Site! Overlooking the sea, the Tenerife Playas El Drago restaurant features live show cooking, while El Lagar offers poolside dining. Tenerife bar of evening almost feels like staff have been told to slow down so they didnt have to serve more than one drink. Ubicacion muy buena, lo mas dificil es el parking que no tienen. The hotel uses a waiter service system and doesnt like you to go to the bar to order! We have been coming here for 26 years - its the best of everything. was terrible and very slow so was quicker to go downstairs and get our own and bring it back upstairs. A minibar only cools enough to avoid drinks getting hot. Luckily there are many good restaurants nearby. In your search options you have set up a booking with children. Just a little disruptive. Please visit the web page of the airports (aena) and the web page of the line bus company (titsa) for more information. On the top floor, there is Despacio Beauty Center Wellness center including a fitness center and a sundeck. I have tried to be honest and not too negative. Lago Martinez is directly opposite and is well worth the 5euros entrance. Great staff, beautiful rooms with everything you want for a lovely stay. Get the travel advice you need. This property has taken steps to provide more sustainable and eco-friendly travel. I had a room facing the water. The maximum age for children in this hotel/destination is {{booking.search.setMaxAgeDestination()}} years. Would never return to this absolutely shocking hotel . I paid extra for a sea view room, which was well worth it, The views of the Martianez lakes were beautiful, I loved the location! All areas were clean. The breakfast was amazing, to many options to choose. https://cmspro.h10hotels.com/ImagenesHotel/hotel (3).jpg?RenditionID=73. Can advisors add a surcharge to cover credit card fees? 20 to 30 min wait for a drink and then u are lucky if u get the right drink. Make sure your information is up to date. H10 Tenerife Playa takes special requests add in the next step! Towel, tickets not given at check in so had to navigate that also on the first morning. Entrance fee is 5.50, parasol 2.50. Please make the necessary changes to your search. Celebrated my husbands 64th birthday while there and the staff were exceptional. I have added photos from the outside as I believe this is the only reason you would choose this Hotel. 1561220,1565670,1566560,1568250,1550830|3,1563710,1565870|4,1559850,1561950,1563710|6,1565080,1565870,1569930,1550830,1563710|2,1535640,1565870|2,1542630,1553180,1568250|3,1561630,1557080,1569930|1,1542720,1557030,1563880,1560740, H10 Tenerife Playa (Hotel), Puerto de la Cruz (Spain) Deals, Personal or sensitive info (e.g. Find another hotel at a cheaper price cause this is not worth your hard earned money unless u are spanish of course or a paying guest . Your told you cant reserve them until 9am. Worst hotel i have ever stayed at only a 2 star, We have just returned from this terrible hotel . it. But as previously stated Spanish people came down were served within minutes as were the paying guests. Where do i start. We made the most of it and enjoyed our stay on our own merit, this being due to the location. I would recommend this hotel, very clean and the bed was so comfy. This is not helped by the fact staff put towels out for the privilege customers before the pool is open and these can be left empty for most of the day! Their energy was contagious! I gave a 3 star only for the views and staff if I was to rate from an entertainment I would not even rate a 1 . Service upstairs in the morning. You can see our list of hotels and destinations by clicking on the icon on the right. You can only leave a review within 28 days after check-out. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. I live in Cadiz, Spain. The pool area itself is rubbish 2 small pools and tiny kids pool not enough sunbeds for everyone unless u are privilege u will be shipped over the back into what i described as a car park enclosed by hedges and no view of pool . All content should be genuine and unique to the guest. Cleaned daily . These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They gave the room as we booked. The hotel has swimming pools, solarium, an extensive gastronomic offer and meeting rooms for holding events. Jose vincente and most of pool bar staff very very good helpful and overworked however Ana abreu is very rude especially if your English. If you accept, the children will be removed from the booking, and only the number of adults will be taken into account. Click here to read post guidelines. We use the latest and greatest technology available to provide the best possible web experience.Please enable JavaScript in your browser settings to continue. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The hotel has some great staff but needs a better human relations manager as its quite clearly a business. Work very very hard. WiFi is available in all areas and is free of charge. Thanks! Had a lovely time!". Guests are required to show a photo ID and credit card at check-in. I had a room facing the water. The room was clean, nice, and the bed really comfortable. {{lc.user.agencies.CompanyName}}. language, whether its just a rating or contains comments as well, etc.). What food & drink options are available at H10 Tenerife Playa? Jose should be promoted to a manager as he is a massive asset to this terrible hotel . The difference between sea view room and privilege room is the privilege service. The waiter just turned a blind eye . The only way to leave a review is to first make a booking. Watching the surfers on the huge waves was amazing. What are some restaurants close to H10 Tenerife Playa? We will repeat this place without doubts. Internet needed logging in loads and weak unless in restaurant or Tenerife bar. There are more places to choose from in the, h10 tenerife playa hotel puerto de la cruz, tenerife playa. Perfect location and the perfect view from the Balcony. For example we asked for a glass with just ice and after a 20 min wait was giving 2 tequila sunrises. Try again. Restaurant staff was always helpful and friendly, despite not communicating in English., We liked a lot the location. #ClubCasablanca", "Rooms are clean, good size, kids love the pool, buffet is horrendous. There were a privilege system in the hotel which I personally felt degrading . (34) 922 38 32 11h10.tenerife.playa@h10hotels.com, Hotels in Spain, Europe and the Caribbean, Hotels in The Caribbean. What is the main difference between a privilege room and a standard sea view room? Its just the silly ordering system and the pool area that needs sorting. Amenities are in all rooms unless noted otherwise. I also would like to add if you are thinking of going to this hotel, pay attention to the real reviews and not the ones from single contributors with generic profile image! There isnt enough seating round the pool so expect a scrap. The most helpful contributions are detailed and help others make better decisions. It is clean, food is good and has a lot going for it. Tripadvisor performs checks on reviews. Booking not found double-check your booking number and PIN then try again. Mostly its between 8:30 and 8:45. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Not good at all. Resorts in Riviera Maya, Punta Cana and Jamaica, H10 Hotels, C/Numncia, 185 - {0} 08034 Barcelona, Spain, 42 km from Las Caadas del Teide National Park, Customer care (GMT+1)Monday to Friday from 9am to 8pmSaturdays from 10am to 3pm, All hotels in {{booking.hotelsList[booking.search.destinationIndex].Description}}, {{booking.DateService.getDayReduced(booking.search.dStart) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dStart) | uppercase}}, {{booking.DateService.getDayReduced(booking.search.dEnd) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dEnd) | uppercase}}, {{booking.search.getTotalAdultsWithSons()}} Guests, 2 outdoor adult swimming pools (1 heated in winter), 1 children's swimming pool and 1 Jacuzzi, Despacio Beauty Centre on the 10th floor with gym and terrace with Balinese beds and sun lounger area overlooking the sea and Lake Martinez. Do not book in if you have a young family as nothing to do. H10 Hotels. The hotel was clean and with great pool area. Its 9am after someones complained. Actual travel distances may vary. I would have been happy to part ways amicably and not leave a review as it would of sounded more negative than it was, however we had to check out at 12 but all inclusive finished!!! Does H10 Tenerife Playa offer any business services? Contributions should be travel related. Asked about: Standard Double Room with Sea View Now this would be lovely if they actually didn't allow the standard all inclusive to come up there and sit outside the privilege area and help their selves to our private buffet in the morning. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Two Heritage of Mankind sites, 42 protected natural spaces and a National Park are but some of the delights that Tenerife has to offer. Guests can enjoy a drink on the terrace, or at the El Tinerfe bar. Restaurant has beautiful views. Not so good, battle for sunbeds, definitely not 4 star - in need of modernising, terrace not open to sit and eat (privilege guests only), some rude staff in pool bar (especially if youre English), virtually impossible to get more than one drink in the evening, photos on jet2 very very misleading - pool area much smaller than in photo. yes, you can change dinner for luch advising at the reception desk the day before before 21.00 hrs.. Breakfast and dinner food to be honest is terrible the restaurant cannot handle the cheer wait of guests tables all crammed together. Copyright 2022 Northstar Travel Media, LLC. There's no capacity for cribs at this property. This means as soon as it gets busy you have to wait, sometimes upto 30 minutes just to place your order then wait for it to come. I am fully vaccinated. Please enter the dates of your stay and check what conditions apply to your preferred room. Thanks hotel playa 10 for EVERYTHING. If u pay privilege u should straight away be allocated junior suites not box rooms . We waisted over an hour going backwards and forward to resection trying to log in. Copyright 19962022 This hotel is perfect! Were sorry, we do not recognize the hotel or destination you mentioned. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Restaurant staff was always helpful and friendly, despite not communicating in English. What are some of the property amenities at H10 Tenerife Playa? To edit a review youve already submitted, contact our Customer Service team. liberalia BA Vilgegyetemista (semmi rdekes), h10 tenerife playa puerto de la cruz photos , h10 tenerife playa puerto de la cruz location , h10 tenerife playa puerto de la cruz address , h10 tenerife playa room 106 puerto de la cruz , h10 tenerife playa room 110 puerto de la cruz . Puerto de la Cruz, Santa Cruz de Tenerife. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Our towels had been previously removed by other guests and told we could not sit close to their beds I have never been in a hotel as rude with guests. Mount Teide National Park can be reached in 40 minutes, by car. Special thankyou to them all for a lovely night. Do not miss the chance to admire the beauty of this island, a unique experience thanks to its broad offer of activities. Grettins. That's how we know our reviews come from real guests who have stayed at the property. Are there opportunities to exercise at H10 Tenerife Playa? Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. One evening one waitress came and took our empty glasses. We have just returned and the hotel was brilliant. Booking.com does not accept responsibility or liability for any reviews or responses. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Massages services, sauna and jet showers are available at an extra cost. Location excellent! Thanks to the guys in the restaurant :)
The breakfast was overall good and with real espresso. You'll receive an email as soon as the property answers your question. Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info. All rights reserved. It did get samey but anyone who says they couldnt eat anything should go to maccies down the road as this food was well cooked and very fresh. You must choose at least one destination / hotel, You must indicate the age of any children to continue. The language barrier is terrible no one apart from a waiter named jose can speak any english . The room was clean, nice, and the bed really comfortable. {{lc.user.data.NombreCompleto}}, Welcome,
Located in Puerto de la Cruz, in the north of Tenerife, the hotel is set right in front of the well-known Lago Martinez and just 50 metres away from the sea. Although fewer hotel guests the staff were excellent, and the food was very varied with far more hygiene than in England carried out. Planing to come next week. When it comes to fixing operational woes, perhaps no airline has as much at stake as Delta. Ok its buffet and is never piping hot but there is masses of choice and its all cooked well and finished off in restaurant style. Wiped our table and left. Your current currency is U.S. Dollar, Choose your language. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. The views were stunning but nothing at all to do for the younger families even though we were told this was a quieter part of the island I was not expecting a 60 plus with the local clientele having full say of what went on. If you are a smoker or a vaper good luck as during the day at the pool bar there are only 4 tables u can smoke as no smoking round the pool even when hotel is completely full . This is our guests' favorite part of Puerto de la Cruz, according to independent reviews. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. When booking more than 6 rooms, different policies and additional supplements may apply. Again privilege can eat upstairs if u take own food upstairs but are also guaranteed window seating downstairs but yet again any tom dick or harry can have a window seat so again privilege a con . If you booked through us and want to leave a review, please sign in first. The Hotel is located in agood location close to many bars and eating options. There is a manger been working there last few days and he is the rudest most ignorant person i ever met. They have here 2 pools water have 28. Guests loved walking around the neighborhood! the staff was awesome, very helpful and kind. And many more advantages enjoy them all! To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Good tasty hot nice foot in the restaurant. from the Northe airport, it is 30 mins. Everything was clean and felt safe and the staff was very kind and helpful. We love it and all the family do too. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Surrounded by the sea and facing Lago Martinez, the H10 Tenerife Playa enjoys an outstanding location in Puerto de la Cruz, in northern Tenerife. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Best regards. The hotel has a full range of facilities, grand swimming pools, a wide range of dining options, two meeting rooms, a complete entertainment programme and the Privilege, Exclusive Rooms and Services. There is also a very small beach across the road which is very rocky. Says trouser of evening but not enforced at all. Only a customer who booked through Booking.com and stayed at a specific property can write a review. However if you are looking for nice beaches where you can swim, these are on the other part of the island (easibly reachable by car). This is the version of our website addressed to speakers of English in the United States. Browse questions from guests for anything extra you want to know about the property.