The following day a response was finally received, however, absolutely no responsibility was taken for the no-call, no-show. Altogether, renting here was a great experience and I would definitely do it again! I booked chair rentals for my wedding back in November 2020. Day 2 included installation of the side walls and heaters. Its tall, upholstered headboard creates the perfect place to escape with your favourite book as you prepare to unwind for the night. The crew needed little instruction as they worked efficiently as they could. I fully understand that hiccups happen unexpectedly and I appreciate Tim's efforts in resolving it ASAP. Create a home you love for a low monthly price, translation missing: en.general.search.loading. Tim came out for a site-visit to evaluate the property for Plan A and Plan B locations and fully understood that we had to wait until the last possible day to decide which Plan to go with. We contracted Brooke Rental Center for a 60'x30' tent attached to a second 30'x30' tent for an outdoor ceremony and reception/dinner and could not be hap Brooke Rental Center worked with us along the way to help us as our order changed etc. Nothing can compare to the suppleness of leather as you slump into its gentle support. Brooke Rentals actions were extremely unprofessional, and their inability to take any responsibility for them is inexcusable. Of course I expected a delivery that was confirmed! Tent set-up took place the Wednesday before the Saturday wedding to ensure there was enough time in case we ran into any hiccups. closed on Sundays (my wedding day), but would still deliver the chairs that day for a more expensive fee, which I agreed to and proceeded with the order. Again, I was quickly sent an invoice with the updated info and price, which I then wrote a check for, and let them know it would be provided on the day of delivery, as directed. However, that day arrived and no chairs were delivered. Everything we ordered came in top shape with no problems. Then last month, I contacted Brooke Rentals again and modified the quantity of chair for my order to reflect the total guest count from RSVPs. Decide later if you want to buy, swap or return your items. All the email said was, and I quote We are very sorry that you did not receive the chair delivery that you expected. harge) and set up the tents. In addition, all of my reservation and delivery info was communicated, and multiple times at that, the most recent being just 10 days prior to my wedding day. Tim and his team (Pete, Brian, and Milton) all deserve 5 stars! pier. A Breeze favourite, the Alexis sofa by Tallira isa fully upholstered contemporary 3 seater sofa made by Tallira. Great company!! Our team will deliver and assemble your items in your room of choice. While a little expensive (especially for the tents), Brooke Rental Center provided us with a wonderful experience. His suggested tent size was just right as we utilized every square foot we had available. As2\"HoM;^Z d}NOww,Nh|v;1(q+["bdn1dfg:ze8X:'Bt_uy:;7F&Ojt>b$C6$c]t]BK^_Mi'8!|" Throughout the planning process Tim assured that his team would stay as long as needed to make sure the job was done and they did just that. The chairs and tables we rented were also great. Comes with 2x 100% feather filled pillows. Brooke Rentals quickly sent me an invoice with all the confirmation details and price. Be the first to hear about new products, offers and style advice. They came to the site to measure and tell us which tents we could (and should use). Now available in Melbourne & Sydney. W$VR=vvE[khN7f They also arrived 2 days early (at no extra c 309 Parker Court SE, Leesburg, VA | in the Northern Virginia, Maryland and Washington, DC area, Rehearsal Dinners, Bridal Showers & Parties. With its minimalistic design and sleek black finish, the Fenton bedframe is the perfect option for any contemporary bedroom. They informed me that they were Review by Wedding Planner: The tent was BEAUTIFUL and they set it up in no time. and they were great. Get premium furniture for a fraction of the retail price. Sign up on The Knot to reach more couples and book more weddings! Throughout the planning process Tim was accessible by telephone and email. $4G2;wy*z>MI80|M.G%$J,[| #c{;(J^Y$7t(IIxQ'#NuvI Please ask for Tim for your event-- he is great! | They also explained that I could either call and pay with a credit card, or give the delivery staff a check on the day of the delivery. Free for 12 month plans. z8(xO:dre:}zz LZL2dJj79{2O H 2S 9Y6!$>wpF?sowj,]ep~=vqe4?\j'T*#^cexAd @n,>~EIJ Treat yourself and your home with the SorelLeather Armchair today. Whether you've just moved to a new place or looking to freshen up your current space, we're here to make furnishing your home a Breeze. We've partnered with West Elm to bring you sustainable, moderndesign with Breeze flexibility. in the Northern Virginia, Maryland and Washington, DC area, Chairs, Chiavari Chairs, Folding Chairs, Dinnerware, Flatware, Glassware, Linens, Tables, Dining Tables, Tents. To ensure no leaks would happen, they sprayed the tops of the tent with water and patched up any spots on-site. Myself, my mom, wedding planner, and maid of honor, all tried contacting Brooke Rentals multiple times, both via phone and email, but we couldnt get a hold of anyone, nor did any of us receive a reply back. We received MANY compliments on the tent and lighting provided by Brooke Rental Center. Breeze is a stress-free way to create a home you love. Built with Solid Teak and single-piece of leather, the SorelLeather Armchair will mould itself to you, becoming more comfortable over time. It is unfortunate that we did not communicate the week prior to the event to firm up the details. WHAT? I was able to add 3 chandeliers at the last minute as I suspected it would be too dim in the tent on a cloudy day. l1=)Lx9? Let yourself sink into comfort in the SorelSling Leather Armchair. On 5/6/21 my wedding planner reached out to Brooke Rentals, via the same email address theyd been communicating with me through, to introduce herself and confirm the date and time window for delivery of the chairs for my wedding, which was on 5/16/21 between 12-3pm. y}0!SS6`MTpoRKa?|Qv:yJE(77kP} )2 .@Qdi0P,N1;nD8Kv;\PrQ+0yezcF#{G{1 U{e[w_`:^O=6o)_48~%,{uWJa8e'5^W3y1cm lfry\&&y The day of the wedding I ran into an emergency with the heater and Tim was able to send out a tech to not only assess but replace immediately. With its soft curves and neutral tone, the Boden bed brings a clean, contemporary feel to any bedroom. No matter how many phone calls he received from me, he was always very courteous and patient. 3|y7lp*o%nyNx[s9=. Features high density foam seats supported by slim aluminium legs. I was then left without chairs for my wedding, and instead, had no choice but to use old, discolored chairs from the hotel basement. The cosy design adds a touch of homeliness to any room. I opted for the check, as I was unsure of how many guests would accept or decline their invitations. Set up the date, time window for delivery, quantity needed, etc. We'll apply your monthly payments towards the retail price for items you choose to own. By clicking 'Request Quote', I agree to The Knot's, Get Our Wedding Planner App On Your Mobile Device. Tim was able to fit that in at the last minute without hesitation. I would never recommend this company to anyone, and highly suggest not choosing them for any of your event rental needs, especially a wedding.