Awesome brand, amazing quality if swimsuits, and wonderful representatives! Best Buy notes that the method of refund will be in the same method the payment was originally made, in most cases. Ordersshipped via UPS express shipping may incur import fees.Import duties and taxes are not included in the item price or shipping cost. Otherwise, neither we, nor any of our affiliates, officers or directors nor any of our agents or any other party involved in creating, producing or delivering the website will be liable for any direct, indirect, special, consequential or other damages that result from the use of, or the inability to use, the materials on the website, including damages caused by viruses or any incorrectness or incompleteness of the information on the website, or the performance of the products, even if we have been advised of the possibility of any such damages. We reserve the right to suspend or withdraw the whole or any part of the website at any time without notice and without incurring any liability. free worldwide shipping & free exchanges on all orders. :)Elsa x, Bright Swimwear is a fantastic brand with great customer service and bikinis. Don't trust them!Im 80 down with 2 bikinis that I cant even re-sell as they are a misleading and an unrealistic size. Swimsuits are gorgeous and they fit exactly as shown in the pictures. I asked for a refund as obviously these can't not be worn and they are refusing to give me a refund as I use a 10% discount code on my order which may I add, they gave me when going onto the website to sign up to the news letter. Retailers in Hawaii can have one of four different return policies: The retailer must conspicuously post its policy. You own the medium on which the Software is recorded, but we retain full and complete title to the Software, and all intellectual property rights therein. Returns will be refunded as store credit. Our disclaimer will nevertheless survive any such termination. Without a Return & Refund Policy, retailers in Massachusetts must accept all returns submitted within a reasonable period after purchase. Have a Bright day! Hello Sydney,Thank you for the kind words! - Send an email to hello@brightswimwear.com and mark it as exchange, - Include your order number & which size you would like to change to, *Our customer support will respond within 24 hours upon request. All applicable customs fees, taxes and duties are the sole responsibility of the customer and will not be refunded by Ashanti Swimwear. Just send us a message anytime if you need any assistance! It's not about seasons and we don't work to trends. :)Elsa x, Great brand! If your store policy is a "no refunds" policy, Florida statutes require you to clearly state this conspicuously near store entrances or the cashier's station. Receive an EXTRA 10% OFF your first order when you sign up. :)Elsa x. Were so happy you loved the quality of our swimwear and your exchange process went smoothly! Import duties and taxes are not included in the item price or shipping cost. The tops I ordered ended up being too small and when I reached out to customer service and asked to exchange, new tops in a larger size were quickly sent my way - at no cost! It must also be in the original packaging. Were so happy you loved your experience! A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website's computer and stored on your computer's hard drive. You'll be able to instantly access and download your new Return and Refund Policy. California law addresses terms for a Return & Refund Policy that may not be expected by a consumer. Sign up and receive 10% off your first purchase, Bright Swimwear offers a one of a kind free. Hello Paige,Thank you so much! Without limiting the foregoing, you may not without our written permission on sell information obtained from this website. Except to the extent required by law, we do not make any warranties or representations regarding the use of the materials in the website in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise, in each case to the fullest extent permitted by applicable law. Connecticut law does not apply to perishable items, plants, custom-made goods, used items, and those that cannot be resold due to state regulations. Unfortunately we cant offer you a refund or exchange. Should we implement a registration process we will of course commit to comply with any privacy legislation applicable at the time in respect of your user information. Shipping costs are non-refundable. thredUP, a used clothing exchange and sales site headquartered in California, includes its Return & Refund Policy in its Terms of Use agreement and in a separate Support Section on returns. It's possible for users to download a product, claim it does not meet expectations, and then demand a return and refund - while still using the product. The cost of return includes return shipping paid by the buyer or restocking fees. I have certainly never had a more generous response to an exchange request and will definitely be coming back to purchase more in the future. I'm a size 8 and followed the sizing on the website and even a large in top is tiny. Merchandise marked "as-is" or "final sale" also fall under these exceptions. For purposes of these terms, the use of any such material on any other website or networked computer environment is prohibited. Have a Bright day! I highly recommend bright swimwear not only are they cute but the team was a helpful! It is your responsibility to be aware of these terms and conditions as they may be altered. Hello JSim,Thank you for reaching out and providing us with valuable feedback! Specifically, you must not hack into, circumvent security or otherwise disrupt the operation of our website. :)Elsa x. Accordingly, any information which you transmit to us is transmitted at your own risk. :)Elsa x, I had an awesome experience with Bright Swimwear. To be eligible for a return, your item must be unused or unworn and in the same condition that you received it with the tags on. If the Return & Refund Policy is not posted or fails this standard, the retailer must accept all returns and issue full refunds. Retailers are not obligated to provide a refund without proof of purchase. The use of our trademarks on any other website or network computer environment, for example the storage or reproduction of (a part of) the website in any external internet website or the creation of links, hypertext, links or deep links between the website and any other internet website, is prohibited without our express written consent. We may use cookies in delivering the website to you. Anna from customer service was extremely nice and helpful with guiding me through the exchange process and now Ive got 2 new bottoms on the way that hopefully fit my liking better. By using this website, you agree to be bound by these terms and conditions. Thank you Bright Swim <3, Hello Anna,Thank you so much for this amazing review! Furthermore, you must not undertake any activity which will place an unreasonable burden on our systems. Any return window that's less than 60 days must be noted, as well as any categories of goods that are excluded from the policy, such as final sale or clearance items. The Bali top has small coverage so perhaps you can choose a Maria top or the any string type top. I originally was sent the wrong bottoms and they were a bit too cheeky for me. If store credit is offered and a customer can't find a suitable substitute to use the credit on within 30 days, the customer can get a cash refund unless there was a conspicuous notice stating that credit cannot be converted into cash. Just send us a message anytime if your need any assistance!Thanks again and have a Bright day! Just follow these steps: Enter an email address where you'd like to receive your Return and Refund Policy and click "Generate.". *Due to COVID-19 we are experiencing shipping delays to some countries outside of Europe. :)Elsa x, First of all - love their bikinis! Some of them are limited to the cancellation of transactions, like hotel or campsite reservations and digital products. We use dedicated people and clever technology to safeguard our platform. If there is no Return & Refund Policy posted, customers can return merchandise for a refund within 10 days of purchase. At Step 2, add information about your website/app and business. This was the most generous response I have recieved and I will certainly be purchasing more and recommending to my friends!Thanks Anna for all of your help :), Hello Breanne,Thank you so much for awesome feedback! We dont guarantee that we will receive your returned item. I would definitely buy from here again :), Hello Haley,Thank you for the awesome review! Refunds will be issued within 5 working days upon receiving your package in the mail. Massachusetts retailers must disclose their refund, return or exchange policy before finishing a transaction with a buyer. Stores may create as generous or restrictive of a Return & Refund Policy as they see fit for their business. Have a Bright day! It must make it clear how refunds will be issued (cash, store credit, etc.). Our Best Seller Baobab Balance Oil is back in stock! Anna helped me exchange out all the pieces for a new size and was incredibly helpful and very fast with her replies and setting up my new order. Here's an overview of the laws affecting your Return & Refund Policy in the U.S. and good practices for allowing returns, refunds, and exchanges for merchandise. The bottoms I ordered were a little too cheeky for my liking, so I decided to exchange them for a larger size. If a Refund Policy is not conspicuously posted, the business must offer a refund for any goods returned within 60 days of purchase. Minnesota statutes require a retailer to conspicuously display its Return & Refund Policy in boldface type set at a minimum of 14 points. Rest assured, well work on improving our customer service in order to meet our customers expectations. That keeps you in compliance with state laws but it also enhances goodwill among your customers. What I love about this brand is that we're creating pieces that are worn over and over. However, if a retailer has this policy, it must post it or it is not enforceable. Have a Bright day! Thanks Anna for all of your help :), Hello Samantha,Thank you so much for providing us with valuable feedback! If there are conditions to securing a return, refund or exchange, the Return & Refund Policy lists those as well. Every New York retailer must conspicuously post its Return & Refund Policy. This is how Apple handles these requests, explaining that it reserves the right to refuse a refund request if there's any evidence of fraud: You may also want to take these matters on a case-by-case basis and state that in a Return & Refund Policy or in your Terms & Conditions agreement. Total scam! :)Elsa x, Would not recommend purchasing from bright swimwear. Putting the Return & Refund Policy on the receipt is not considered adequate because customers only see it after completing the purchase. No laws prevent you from doing that. Poor customer service and impossible to get a refund, Wonderful brand!! Cookies Policy Rest assured, well work on improving our customer service in order to meet our customers expectations. Also, you may have customers who use software, play video games, and treat your Return Policy as a free exchange. The law in Florida only concerns retailers who will not issue refunds. This is a brief mention that includes a link to the Return & Refund Policy: Smaller retailers also take this approach. The information provided on this site is not legal advice, does not constitute a lawyer referral service, and no attorney-client or confidential relationship is or will be formed by use of the site. Kindly coordinate with Anna via hello@brightswimwear.com and request an exchange :)We are thankful for taking the time out of your day to leave us a review. close, 12% of each Ashanti Self-Care purchase supports vulnerable women & children in Ghana powered by Ashanti Akoma. Return & Refund Policies in Rhode Island must be conspicuously posted as a sign or poster at the cash register or store entrance. Such a great company with quick an easy feedback. - Limited to one exchange per customer.- Orders with 25% discountand aboveare consideredFINAL SALEand are NOT eligible for an exchange.- Orders withsaleitems are considered FINAL SALE and are NOT eligible for an exchange.- You can only request for an exchange in your order up to 30 days after the delivery date. Very accommodating with all your needs, will be buying from here again :), Hello Hannah,Thank you for the awesome review! If you decide to access any third party website linked from our website, you do so at your own risk. This website may from time to time contain links to other websites or information provided by third parties. We reserve the right to alter and change these terms and conditions occasionally. This is how thredUP presents its policy on returns in the Terms of Use agreement: This is the summarized support version of its Return & Refund Policy: Even without a U.S. federal law, you still need to be cautious when it comes to your Return and Refund Policy and practices. If you do not post a Return Policy informing customers of your "no refunds" policy, customers are entitled to a full refund if they make returns within 7 days of purchase. Bright Swimwear is a Swedish swimwear brand dreamt up by Stockholm native Maria Johansson. New Jersey retailers must post their Return & Refund Policy conspicuously. Were so happy your exchange process went smoothly. Stay safe always!Elsa x, Wonderful brand! If ever you need any assistance just message us anytime. Have a Bright day! Disclaimer: Legal information is not legal advice, read the disclaimer. Answer some questions about your business practices. We strongly suggest to choose a different style, probably you have a bigger bust. This policy is stated on our website. The terms and conditions set out below are to be applied to the use of this website. Anna was so lovely in organizing my exchange. Most retailers provide the Return & Refund Policy online in FAQ format and in the Terms & Conditions agreement itself. Dyers charges a restocking/handling fee of up to 15% on returns of items purchased during free shipping promotions or sold with reduced flat rate shipping costs. Have a Bright day! Defective merchandise must be repaired, replaced, or refunded. Best Buy offers timelines based on type of merchandise and presents them in an easily read table. :)Elsa x. For example, that is must have the receipt and original packaging, No refunds, merchandise credit or exchanges. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify our trademarks in any way, including in advertising or publicity pertaining to distribution of materials on the website, without our prior written consent. Use our Return & Refund Policy Generator to generate a Return and Refund Policy for your store. Will surely relay this to our Anna!Wed love to continue providing great service to awesome customers like you. We just restocked majority of the pieces from the Villa Capri collection.Will relay this to Anna and the rest of the customer support team. Will relay this to Anna and the rest of the customer support team. You won't be disappointed. Maria started Bright Swimwear with a clear vision: to provide high-quality swimwear you feel good about, as well as being the comfiest swimwear you will ever own. I emailed the company wanting to make an exchange for sizing purposes, and, not only did they accommodate my request, they actually let me keep the pieces I already had as a gift and to reduce their carbon footprint. At Bright Swimwear customer happiness is what makes our business thrive, and we work day in & day out to improve our service and swimwear. Contact us within 7 days of the posted delivery date. , Hello Sofie,Thank you for the kind words! If one is not posted, then the retailer must allow returns, issue refunds or provide store credit for any merchandise submitted within 20 days of purchase. Other than this notice requirement, there is no law requiring retailers to offer refunds or replacement merchandise. Even without uniform, specific legal requirements at the state or federal level regarding Return & Refund Policy provisions in the U.S., you still want this to be a clear agreement between you and your customers. By using this website, you acknowledge that you have read our privacy policy. If the Return & Refund Policy is not displayed or the retailer does not have a Return & Refund Policy, the buyer is entitled to a refund in the amount of the purchase price. Maryland law requires retailers to post their Return & Refund Policy on the storefront wall, merchandise or the receipt. Wed love to continue providing great service to awesome customers like you. Have a Bright day! A couple of days later a different top was restocked that I liked more and she processed the exchange for me right away! Were so happy your exchange process went smoothly. Conditions may depend on type of merchandise. Quality of products is great. While the U.S. does not have federal laws affecting returns and refunds, it's still a good idea to have a Return & Refund Policy. I don't even think an extra large would fit. Hello Erin,Thank you for this amazing review! You must ensure that your access to this website is not illegal or prohibited by laws which apply to you. Have a Bright day! I made an exchange to change sizes and as they were out of stock, I could change designs also, and not only did they make my exchange, they let me keep the piece I already had as a gift and to reduce their carbon emissions. However these are still way too small- more like a child's top. 100/100stars, Hello Will,Thank you so much! Maria Johansson, Bright's Head Designer & Creative Director All of our trademarks, service marks and trade names used herein (including but not limited to the words marked "BRIGHT"are our trademarks or registered trademarks, unless stated otherwise. Have a Bright day! We make no warranties or representations about the accuracy or suitability of the information or links provided on this website, including information provided by third parties. Creates the most flattering bathing suits, immediately purchased a second set right after I received the first! You agree to indemnify us and our respective officers, employees and agents against all actions, claims and demands which may be instituted against us arising out of your failure to comply with these terms and conditions. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. We do not currently require our users to register in order to access our website, but reserve the right to do so in the future. Sold and fulfilled by FastSpring - an authorized reseller. Have a Bright day! If a retailer from New York does not provide a Return & Refund Policy, then the retailer is required to accept returns and issue refunds for all merchandise submitted within 30 days of purchase. Stores can refuse returns if it is specifically stated in the policy. Have a Bright day! Note: the store does not issue refunds, but the process of exchange is super easy. Just like their name, the fabric and prints are bright, bold, and are such a lovely quality as well! Without a posted Returns & Refund Policy, retailers in Maryland must accept returns if they are submitted within a reasonable time period. The policy must contain certain specific information such as whether refunds will be given for items without a proof of purchase, products returned after a particular period of time, and products sold "as is" or on sale. Wanting to get a refund to a recent purchase and no one ever gets back to you after chasing daily. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Thanks again and have a Bright day! Love love love this brand. Hello Lilly,Thank you for taking time out of your day to leave us this super kind review! Cutest and softest swim & a great company made up of sweet humans that are mindful of their environmental impact. It must also be in the original packaging. This article is not a substitute for professional legal advice. These charges are your responsibility and will be collected from you by the carrier. We do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of this website or any linked website. free worldwide shipping & free exchanges on all orders, For orders placed before 12 amGMT+1, we endeavor to process & ship your order the same business day.. Great company, great swimwear! free worldwide shipping & free exchanges on all orders. Verification can help ensure real people write reviews about real companies. Please let us know if we can help you with anything further. If you need to exchange it for the same item, send us an email at [emailprotected] and we will assist you further.You will be responsible for paying for your own shipping costs for returning your item. In addition, some orders may experience customs delays.Refunds (if applicable)We do not offer any refunds. Issuing returns and refunds is at your store discretion. For sure one of my new fave swim lines. The only requirement is that they display the policy in a conspicuous place. These were supposed to be a birthday present from my friends so thank you for wasting my time and money. In these terms and conditions, the expressions "we", "us" and "our" are a reference to 'BRIGHT SWIMWEAR'. Our policy does not permit any returns. :)Elsa x. shop now There's a sense of nostalgia in our pieces that I think will always be relevant" Wed love to continue providing great service to awesome customers like you. A nod to nostalgia with a contemporary twist, each range is crafted from luxe fabrics and vintage-inspired minimalism in effortlessly elegant silhouettes. However, if a particular customer makes repeated requests and it's not possible for products to fail that frequently, it will suspect fraud and not issue the refund. Your continued use of the website following such publication will represent an agreement by you to be bound by the terms and conditions as amended. It was our pleasure assisting you! These bathing suits are the only ones I want to wear all summer! Bright Swimwear offers a one of a kind free exchange policy where we at Bright pride ourselves with the Brightest bikinis on earth, which we, of course, want to make sure the pieces you receive will fit perfectly. Regarding the sign up to our newsletter, you have the option to skip it and proceed to do a regular order.Have you double checked your measurements before proceeding with the purchase?